Concierge service for

premium card holders

PRIME services premium card and premium service package holders of the largest Russian banks and companies. At present we provide corporate services to the following companies: Imperia Private Banking from JSC Bank Russian Standard, Diners Club International, М2М Private Bank, GinzaPrime (in partnership with Ginza Project holding), Ural FD, MFK, Bank IBA-MOSCOW.


For detailed discussion of offers and suggestions, please contact the Corporate Service Director

+7 (495) 641 34 56 • Aleksandra Smurova

Opportunities and advantages of cooperating with PRIME:

  • A single purchase of a specified number of memberships (at least 50) at a special rate.
  • Possibility of PRIME service provision from the name of your company (White Label).
  • Call-centre — 24/7 support, a dedicated line.
  • Personified service by engaging a team of managers for each project — customers contact the same employees.
  • Call back function — 100% processing all incoming calls.
  • Possibility to connect IVR functions and the voice call routing.
  • Text message interaction for a customer.
  • Assistance in developing and organizing turnkey individual trips.
  • Prime Hotel Collection: exclusive privileges in the best chain and traditional hotels across the world – American Express level.
  • Benefits programme for the premium segment.
  • Tour guides in cities around the world  – A wide range of carefully selected restaurants, hotels, routes and services.
  • Thematic newsfeed / Newsletters.

White-Label services

PRIME service rendering on behalf of your company.
In this case PRIME cooperation means:

  • sufficient number of assistants managing your accounts only;
  • a dedicated phone line;
  • development of the domain for the company customers;
  • marketing materials development, if required.

The service package includes the PRIME call centre operations, financial and service benefits, provided by companies to their partners.

Our clients

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